RETURNS POLICY

If for some reason you are unhappy with your purchase or change your mind, our Returns Policy extends for a period of 30 days from the date of original purchase.

YOU WILL BE ELIGIBLE FOR A RETURN AS FOLLOWS:

• The item/s you purchased is unused or in the same original condition that you received it
• The original packaging is undamaged
• You can provide proof of purchase or have a receipt
• Please note, you will be responsible to arrange freight of the item/s back to our warehouse at your cost and may be charged a restocking fee of 10% of the purchase price at our discretion

YOU WILL NOT BE ELIGIBLE FOR A RETURN IF:

• Your item/s was purchased was more than 30 days ago
• The item/s are not in their original condition, or is damaged, or missing parts (from reasons not due to our error)

If you have any enquiries regarding our Returns Policy please feel free to contact us on 03 389 9500 or email us atlantic@superheat.nz